Looking for an Internet phone service that works around the world? Via Talk may just be the voice over IP solution you are looking for. In this Via Talk review we offer an unbiased review of the VoIP products and services of Via Talk.
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Via Talk Residential VoIP Products/Services
The VT-Unlimited plan includes unlimited minutes, voicemail, caller ID, call waiting, and free equipment. It’s available on a monthly basis, but if you choose to pre-pay on an annual basis then Via Talk will throw in another free year. This same unlimited plan can be purchased using your own telephone/Internet equipment – VT-BYOD (Bring Your Own Device), however even when paying in advance it doesn’t include an extra year for free.
ALL Via Talk broadband phone service packages include a 40+ excellent features at no additional cost, these features include:
Voicemail and Call Detail Options
- Enhanced Voicemail
- Voicemail Notification Via Email
- Custom Voicemail Group
- Web Based Call Logs
- Voicemail Notification Via SMS Text Message
- Toll Free Remote Voicemail Access
- Call Log Passwords
Privacy and Security Settings
- Anonymous Call Routing
- Don Not Disturb
- Incoming Call Routing
- Caller ID Privacy Exception List
- Outgoing Call Routing
- Private Caller ID
Call Control
- Custom Incoming Caller ID
- Outgoing Caller ID with Name
- Network Unavailable Forward
- Call Hunt
- Simultaneous Ring
- Speed Dial
- Incoming Caller ID with Name
- Caller-ID with Name on Call Waiting
- Internet Forwarding
- Call Forwarding
- Call Waiting
Advanced Features
- Call Record
- On-The-Go
- Operator Services
- Call Return (*69)
- Free 411 Directory Service
- Distinctive Ring
- BYOD Service Access
- Free In-Network Calling
- Low International Rates
- Second Phone Line
- Soft Phone Access
- 7, 10, & 11 Digit Dialing
- 3-Way Calling
- Call Alarm/Wake-Up Call
- Local and Long Distance Dialing
- e911 Support
- Call Broadcasting
In addition to all of these fine features included in every Via Talk package they offer a few optional features that could be very helpful and useful. Via Talk customers can choose to add an additional secondary number (Virtual Phone Number) that allows friends and family around the world call as if it is a local number, and therefore do not acquire huge international phone bills. Customers may also get their own toll free service for as little as $0.05 cents a minute. Via Talk customers can finally get rid of their old fax line and replace it with a broadband fax line. For just a small monthly increase (about $9) clients can upgrade to the Via Talk World program, which allows them to stop worrying about per minute International rates. The Via Talk World program has 1200 free minutes of landline talk time to more than 60 other countries.
Via Talk Business VoIP Products/Services
Via Talk offers two business VoIP solutions – VT Business_1500 andVT_Business Unlimited. The only difference in these two plans is the amount of minutes a business is allotted per month, the VTBusiness_1500 includes 1500 minutes while the VT_Business Unlimited obviously includes an unlimited amount of minutes. Price wise there is less than a $10 difference between the two plans. Both Via Talk Business plans include the long list of features offered in the residential VoIP plans, as well as voicemail, caller ID, call waiting, a fax line, and the equipment. The VT Business plans are also available with the BYOD (bring your own device) option for the more tech savvy businesses wishing to use their own hardware and save some money. BYOD users also enjoy free shipping, free activation, and priority setup. In order to take advantage of the Via Talk Business plans you must have a broadband ethernet Internet access (cable modem or DSL) and a valid U.S. mailing address.
Via Talk has a number of service support options including an FAQ & Knowledgebase, an account management center, an installation support area that will walk you step-by-step through setup, email support through a ticket system, and of course a live technical support team that is available via a toll free telephone service, 24 hours a day 7 days a week.
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