VoIP Benefits for Businesses

If you are a business looking to switch from traditional phone services to VoIP this article is a must read. Read this and learn the VoIP benefits for business and how VoIP can save your business money as well as provide extra security.

VoIP has benefits for everyone. This article focuses on the VoIP benefits for businesses. Voice over IP (VoIP) benefits for businesses help employees be more efficient with a variety of VoIP tools. Keep reading to learn how your business can benefit from VoIP.

Because VoIP technology is often considered to be beneficial for reducing communication and infrastructure costs, many corporations and businesses are switching to include VoIP technology in the form of communication and phone systems.

First off, let’s go over VoIP technology:

  • VoIP technology is the practice of using various technologies including communication protocols and transmission technology to deliver voice communications and multimedia data over Internet protocol (IP) networks like the Internet.
  • VoIP is different than traditional phone calls in that it is transported through IP networks like the Internet rather than the public switched telephone network (PSTN). The data information are transferred into IP packets and then through the digitization process of the analog voice signal, is then encoded and sent over the IP with a packet-switched network. To receive the message being sent over IP, a similar process is then followed in reverse order to answer the phone call.

What are some of the VoIP benefits for businesses?

  • Routing calls over existing data networks can help avoid the need for separate data and voice networks.
  • Conference calls are made much easier and more secure since there doesn’t have to be a third party involved in transmitted the call.
  • Other features like call forwarding, automatic redial and caller ID are typically free tools that can be used from open source VoIP implementations through the subscription with a VoIP provider. With traditional telecommunication companies, these services are usually an additional charge to  your phone bill.
  • VoIP benefits for businesses also include the flexibility VoIP technology offers for business solutions. These features include the ability to transmit one or more phone calls over a single broadband connection.
  • Security is another huge VoIP benefit for businesses. This secure connection is made with calls using standardized protocols like Secure Real-time Transport Protocol. Traditional telephone connections encounter many difficulties in keeping calls secure like digitizing and digital transmission. However, VoIP does not have these issues and is made secure through simply encrypting and authenticating the existing data stream.
  • Another VoIP benefit for businesses is location independence. Using VoIP technology, you can get access anywhere to your VoIP provider  that has a sufficiently fast and stable Internet connection.
  • Integration with other services over the Internet like video conversations like Skype as well as message or data file exchange, audio conferencing and address book management are just a few of the other VoIP benefits for businesses.

Overall, even though there is typically an increased cost initially when switching to VoIP technology, many business operators and company owners feel the VoIP benefits for businesses are worth the cost of the communication system.